Privacy Policy

This privacy notice provides you with details of how we collect and process your personal data through your use of our site and engagement with our services, including any information you may provide through our site, our online shop or our social media, when you purchase a product or commission a service, sign up to our mailing lists or take part in a prize draw or competition.

By providing us with your data, you warrant to us that you are over 13 years of age.

Katie Carmichael Design is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

How do we collect information?

We only collect information about you if we have a reason to do so – for example to provide our services, or if you order a product from our online shop.

We collect personal information about you if and when you provide information to us.

For example:

We collect data about you through a variety of different methods including:

Direct interactions: You may provide data by filling in forms on our site (or otherwise) or by communicating with us by post, phone, email or otherwise, including when you:

  • order our products or services;
  • contact us via our website or social media channels
  • subscribe to our services or publications;
  • enter a competition, prize draw, promotion or survey;
  • give us feedback

What information do we collect?

The types of personal information we might ask for may include your name, address, email address, telephone number, credit/debit card or direct debit details (if you are buying anything through us such as a product or service).

How do we use your information?

We will always ask you if you want to give us your information, and ask your permission about how we use it. We will never sell, distribute or share your information with any other organisations without your permission.

If you agree, we will use the information that you give to us:

  • to send you information, products or services that you have requested
  • to consider how we can make the information, products and services we offer to you better (including the websites)

How do we store your information?

Your personal information will be kept secure by Katie Carmichael Design. We will only keep it for as long as it is needed and only for the purposes for which you have agreed we can use it.

We will not transfer your personal details to any third party for the purpose of marketing without your permission.

If you contact us through our website, receive our e-bulletin or blog, or complete an online survey with us, MailChimp, Survey Monkey and WordPress will have access to your e-mail address so that we can send you our relevant updates. If you provide your details through our websites then WordPress may automatically collect Technical Data about your equipment, browsing actions and usage patterns. They collect this data by using cookies, server logs and similar technologies. This is anonymous and not used to identify you to us.

Right of access

You have the right to ask for a copy of the information that we have about you by making a subject access request in accordance with GDPR. You can make a request to:

If any information that we have about you is wrong, you can ask us to correct it for you.